What Drivon does, what Drivon does not do, how engagements start and end, and how disputes are resolved.
These Terms govern your use of drivon.ca, the Drivon application process, and any engagement entered into with Vallon Studios Limited (“Vallon,” “we,” “us”). For clients and other engaged parties, these Terms are supplemented by the signed Engagement Agreement. Where the Engagement Agreement conflicts with these Terms, the Engagement Agreement controls.
Drivon is a service operated by Vallon Studios Limited, an Alberta corporation. Vallon Studios Limited is publicly verifiable through Alberta Corporate Registry. The founder, Jeremy Paige, is a former licensed private investigator in Alberta (2023–2025), verifiable through Alberta Security Programs at ssia.registrar@gov.ab.ca or 1-877-462-0791.
Drivon offers boutique protected-identity services across the following engagement types:
Each engagement is governed by a written Engagement Agreement specifying deliverables, schedule, reporting cadence, and termination terms. The published prices are current as of the “Last updated” date; prices in effect when the Engagement Agreement is signed govern that engagement.
Drivon is not a law firm and does not provide legal advice. We coordinate with plaintiff-side counsel and licensed legal professionals for client matters requiring legal action. Nothing in our reports, takedown filings, or correspondence constitutes legal advice or creates an attorney-client relationship.
In addition, Drivon does not:
Applications are submitted through the form at tally.so/r/GxkEMo. Every application is reviewed personally. We respond within 48 hours with one of three outcomes:
Drivon reserves the right to decline any application without further explanation. Acceptance is at our sole discretion.
Payment is processed through Stripe. We accept major credit and debit cards.
Billed monthly in advance. Either plan continues month to month and can be canceled at any time; cancellation stops future billing and takes effect at the end of the current paid month.
CA$399 one-time, paid in full at engagement start. Includes the full investigation and 30 days of monitoring. Unused monitoring time does not roll over.
CA$625 one-time, paid in full at engagement start. The face-confirmed sweep and investigator review begin after identity verification is complete. Delivered as a documented evidence report.
Invoices past due by more than 14 days result in temporary suspension of monitoring services. Services resume on receipt of payment. Suspensions of more than 60 days may result in termination at our discretion.
Monthly-plan fees are non-refundable for the month already begun. If we terminate an engagement for cause attributable to us (Section 08), we refund prepaid amounts for time not yet begun. One-time fees (Evidence Sweep and White-Glove Audit) are non-refundable once the investigation has begun.
For Drivon to do effective work, the engaged client agrees to:
The client retains all rights in their name, likeness, voice, and identity. Nothing in these Terms or the Engagement Agreement transfers any rights in the client’s identity to Vallon.
The Drivon and Vallon Studios brand assets, the Drivon OS platform, the methodology, the documentation templates, and the operational tooling remain the exclusive property of Vallon Studios Limited.
Reports and evidence packages produced for a specific client are licensed to that client for use in connection with the matters they document, including litigation. Reports are not transferable to third parties without written consent except to legal counsel representing the client.
Either party may terminate an engagement:
Upon termination, monitoring stops, the case file is closed to new activity, face-match reference embeddings are deleted within 90 days, and evidence packages produced during the engagement remain available to the client for the 7-year retention period described in the Privacy Policy.
Drivon services are provided “as is” and “as available.” While we operate with investigative discipline and the best-effort pursuit of every available remedy, we make no warranty — express or implied — that any specific finding will be removed, that all relevant findings will be discovered, or that platforms will respond within statutory or stated timelines.
To the maximum extent permitted by Alberta law, Vallon Studios Limited’s aggregate liability arising from or related to any engagement is limited to the fees paid by the client during the 12 months preceding the claim. Vallon is not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost business opportunity, reputational harm, or distress, even if Vallon was advised of the possibility of such damages.
This limitation does not apply to liabilities that cannot be limited under Alberta law, including liability for fraud or willful misconduct.
The client agrees to defend, indemnify, and hold Vallon harmless from claims, damages, costs, and expenses (including reasonable legal fees) arising from:
These Terms and any Engagement Agreement are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.
Disputes will be resolved as follows:
Outreach from Drivon is conducted only by four named representatives — Blake Drivon (UK), April (Canada), Taylor (US), and Jordan (US) — via email only, from @drivon.ca, @drivon.uk, @drivon.ca, or @drivonapp.com addresses.
We never call. We never direct-message on social platforms. We never request payment, personal information, login credentials, or biometric data through any channel except a signed Engagement Agreement after acceptance. To verify any communication claiming to be from Drivon, email support@vallonstudios.com directly.
We may revise these Terms. Material changes are communicated to active clients by email at least 30 days before they take effect. The “Last updated” date above reflects the current version. Continued use of Drivon after notification constitutes acceptance of the updated Terms.
Questions about these Terms or about an active engagement:
Postal address:
Vallon Studios Limited
Edmonton, Alberta, Canada